Getting Ready For My Appointment

Use the documents and links below to prepare for your appointment with a navigator.

MNsure Username or Password Reset Guide

Follow these instructions to reset your MNsure username and/or password.

What Do I Need to Apply?

See a list of information and documents you will need to apply through MNsure.

MNsure Plan Comparison Tool

Answer a few questions to get an idea of what financial assistance may be available to you based on income, and compare private insurance plans available on MNsure.

Income Level Guidelines

Get a quick sense of what financial help is available depending on your income and household size. *This chart does not take into account other factors, such as whether you have access to employer insurance. Please use MNformation for a more complete and accurate look at your eligibility.

Appendix A

If anyone who is applying has been offered health insurance by a current employer (even if they chose not to accept it), please have the employer fill out this form.

DHS General Consent Form

Authorize DHS to discuss your case with a navigator. Print, fill out, and send to Health Access MN only if requested by a navigator.

Account Creation Form

Plan and keep track of your username, password, and identity questions. Health Access is not allowed to keep this information on file for you.

Appeals Information

Learn more about how to file an appeal if you disagree with MNsure’s decision about your eligibility or coverage.

MNsure Privacy Warnings

This notice explains your privacy rights, how protected information about you may be used and disclosed by MNsure, and MNsure’s responsibilities.

How to Manage Your Assister Portal

If you are working with a MNsure navigator, you can give them permission to act on your behalf to submit an application or enroll in a plan. Here are instructions on how to use the “Manage my Assister” feature in your online account to add, change or remove a navigator.

Rights and Responsibilities: Private Insurance Coverage – Qualified Health Plan (QHP)

These rights and responsibilities apply to qualified health plans with or without advanced premium tax credit or cost-sharing reductions. This includes your responsibility to report income changes, a new address, and other important life events (such as divorce, birth, disability, etc.) to the county or state agency that handles your case.

Rights and Responsibilities: Public Insurance Coverage – including Medical Assistance (MA) and MinnesotaCare (MCRE)

This page is about rights and responsibilities for Medical Assistance and MinnesotaCare. This includes your responsibility to report income changes, a new address, and other important life events (such as divorce, birth, disability, etc.) to the county or state agency that handles your case.